National Closing Center

Posts Tagged ‘short sale processing software’

Once you have converted your lead into a short sale file, don’t forget to consult a very important document—Required Document List from Listing Agent. It’s a pdf file located in Document Forms>National Closing Forms. It lists all documents that your processors needs in order to submit a short sale package to a lender. The sooner you provide these documents, the faster you will see a file status change from “Collecting SS documents” to “Submitted to Lender.”

We hate delays as much as you do… so let’s avoid them when possible.

We recommend a self-imposed 5-day deadline to finish collecting documents. In most cases, 5 days should be enough to get the documents signed by the borrower and upload them into the platform.

If you are located in Illinois, don’t forget to download Attorney Engagement Letter, have the borrower sign it and upload it back into the platform.

Want the process to go even faster? Make sure you upload the documents exactly where they belong. If not sure where a particular document goes, upload it to Other Documents section.

If you’re scanning documents and then uploading pdfs, please create a separate pdf for a different document. For instance, instead of naming a file TaxReturns.pdf and including tax returns and pay stubs, make two separate pdf files and name them Tax2010.pdf and PayStubs.pdf respectively.

Check out the screenshot below for the location of the above-mentioned pdfs.

Just a quick update on what’s going on with our short sale processing platform. We have made some things simpler and got rid of some redundant features all together.

We have eliminated the broke ID and office ID fields in our initial new member registration form and made it super simple to register. If earlier we used to say it took ‘under a minute’ to become a member of National Closing Center and start enjoying all the perks and benefits of free short sale processing, so now it takes under 30 seconds.

We don’t want your credit card, we don’t want your broker ID or any other sensitive information. Just enter your firs and last name, email and phone number, and you’re in.

As always, the software itself is being updated constantly. Our customer service and our processors and attorneys, however, are the same knowledgeable and reliable people… just the kind of folks you would trust your short sale files to.

If you’re not our member, please register TODAY and let your friends know about NCC.